77bf Privacy Policy

Introduction and Overview

77bf ("we", "us", or "the platform") is an online gaming platform operated for users in Bangladesh. We respect the privacy of every individual who uses our services and are committed to protecting their personal information.

This privacy policy explains how 77bf collects, stores, processes, discloses, and safeguards your personal information. This policy applies to the use of the website, mobile interface, and any digital channel associated with 77bf.

Using our platform means you agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

What Information We Collect

77bf collects various types of information, divided into two main categories — information you voluntarily provide, and information our systems collect automatically.

Information You Provide

• Name, date of birth, gender, and identity-related information
• Email address and contact details
• Identifier information used to create an account and log in
• Financial transactions — deposit and withdrawal details via bKash, Nagad, and Rocket
• Scans or photos of documents submitted for identity verification (national ID card, passport, etc.)
• Any messages or information you provide when contacting customer support

Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Your activity on the platform — which pages you visited and how long you stayed
• Data collected through cookies and similar tracking technologies
• Gaming activity logs — such as which games you played and which bets you placed
• Session duration and the times of login and logout

Purpose of Data Use

77bf collects your information only for specific, legitimate, and transparent purposes. We will never use your information unnecessarily or sell it to third parties.

For Operating Our Services

• Creating, verifying, and managing accounts
• Processing financial transactions for deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring gaming history and account security

For Security and Legal Compliance

• Preventing fraud, money laundering, and other financial crimes
• Age verification — not approving accounts for anyone under 21
• Following Anti-Money Laundering (AML) and Know Your Customer (KYC) policies
• Monitoring responsible gaming and providing support

For Improving Service Quality

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Planning new features and content
• Reviewing customer service standards

For Communication

• Sending important account-related notifications
• Responding to your support requests
• Sending relevant promotional information with your consent

Data Sharing and Disclosure

77bf does not sell your personal information to third parties for commercial purposes. However, there are specific situations in which we may share information, as described in detail below.

Service Provider Partners

To operate our services, we work with trusted technology partners, payment processors, and software providers. Only the necessary information is shared with these partners, and they are required to use your information in accordance with our guidelines.

Legal Obligations

If disclosure of information is legally required as part of a court order, government directive, or legal process, 77bf will comply with that obligation.

Fraud and Crime Prevention

If there is suspicion of money laundering, fraud, or any other serious crime, information may be shared with the relevant authorities. This is done in the interest of the overall safety of our users.

Business Restructuring

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such situations, we will notify users in advance.

Cookies and Tracking Technology

The 77bf website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us remember your visit.

Types of Cookies

• Essential cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
• Functionality cookies: For remembering your preferences and settings.
• Analytics cookies: For understanding how the platform is used and improving service quality.
• Security cookies: For detecting and preventing fraudulent activity.

You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some functions of the platform.

Data Storage and Security

To ensure the security of your information, 77bf follows industry-standard protection measures. Our systems are secured with SSL encryption and we operate according to data protection best practices.

Technical Security Measures

• Data transmission protection through SSL/TLS encryption
• Storing information in encrypted databases
• Firewalls and intrusion detection systems
• Regular security audits and risk assessments
• Limited staff access and strict access controls

Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, financial transaction records and identity verification documents may be retained for a defined period for legal compliance and dispute resolution purposes.

Once the data retention period ends, we follow procedures to securely delete or anonymize that data.

Your Rights and Controls

You have specific rights over your personal information. 77bf respects these rights and cooperates to the extent possible.

Right to Access Information

You may request to view the information we hold about you at any time. Please contact our support team to make this request.

Right to Correct Information

If any of your information is incorrect or incomplete, you can correct or update it. This can be done through account settings or via support.

Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled in cases of legal obligations, incomplete transactions, or disputes.

Opting Out of Marketing Communications

If you do not wish to receive promotional messages, let our support team know at any time. Essential account-related messages cannot be stopped, but marketing messages can be turned off.

Right to Data Portability

In certain circumstances you may request to receive information relating to you in a structured, machine-readable format.

Protection of Minors

77bf strictly prohibits anyone under the age of 21 from using our services. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child's information has reached us, please contact our support immediately.

Policy Changes

We may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.

Continuing to use 77bf's services after a policy change means you have accepted the new policy. We therefore recommend revisiting this page periodically.

If you need a previous version of this policy, please contact our support team and we will assist you.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available in Bengali and English 24 hours a day, 7 days a week.